Contact Us
IINE Player Care
How can we help?
Choose the route that best matches your request so it reaches the right IINE team.
Pre-sales & after-sales support
Have a product question, setup issue, or after-sales request? Use the online chat at the bottom-right of the store, or email our support team.
For a faster reply, include: your product code, order or purchase channel, a clear description of the issue, and photos or a short video that shows what is happening.
Business & creator opportunities
Tell us what you would like to build with IINE, and we will show you the right next step.
Sales & distribution
Become a Partner
For resellers, distributors, enterprise bulk orders, large personal purchases, and custom collaboration projects.
Partner with IINEContent & promotion
Marketing Cooperation
For KOLs, KOCs, creators, reviewers, community partners, and product-promotion proposals.
Work with our marketing teamPerformance-based rewards
Affiliate Program
Recommend IINE products through your content or community and earn commission on eligible referred orders.
Explore the affiliate program